2 replies to this topic

[nkm]

We're running a custom action on uninstall with the following parameters:

 

Executable Filekey - Name of exefile to be run, it's installed during installation

Return Processing - Synchronus (Ignores exit code)

In-Script Execution - Immediate Execution

Execution Scheduling - Always execute

Run During Patch Uninstall - No

 

Sequence, Install Exec Condition - REMOVE="ALL"

 

This works for most of our customers, but for unknown reasons, the CA fails for some customers. This stops the uninstallation and completely prevents uninstallation. It's not critical that the CA succeeds and we would rather have the uninstallation to continue rather than stop on this error.

 

In what way can we accomplish this?

 

Any help is greatly appreciated! 

 

Regards,

Morten

[Stefan Krueger]

You're already ignoring the exit code, so this is a bit strange. What's in the log in case of failure?

[nkm]

Thanks for confirming that Return Processing - Synchronus (Ignores exit code) is the correct way of handling it! I just noticed that the installation previous to our current does not ignore the exit code. So that explains why some customers have this problem. But for the future things should be working well.