5 replies to this topic

[bruno_pt-br]

Hello all,

we have a problem when install our msi only in windows 7 (32 or 64 bits)...
i did a lots of search, but i do not found anything that could help...

i already tried:
1) install ISScript10.msi
2) install ISScript11.msi
3) Set the DCOM identity to launching user

here we have 6 msis that have the same GUID ({0FA15315-FCA8-443A-939C-97C79BB84257}), but this msis are not registered, they just copy the files to a specific folder....
during the install, we have this scenario:
first msi - OK
second msi - ERROR
third msi - OK
fourth msi - ERROR
fifth msi - OK
sixth msi - ERROR

the log show this result:

1: Event 'E5749281' is created
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
1: {0FA15315-FCA8-443A-939C-97C79BB84257}
1: Extract supporting files
1: Failed to extract _IsUser.dll, Ignore it.
1: Failed to extract IGdi.dll, Ignore it.
1: ISMsiServerStartup Failure, Failed to RegisterMsiServer, Error = 0x80004005
1: MsiServerStartup failed. Abort installation.
Ação concluída 08:57:51: ISMsiServerStartup. Valor de retorno 1603.

very weird because these msis have the same GUID, and one installs ok and the other return error....

i hope that i has explained the problem...

thanks

[bruno_pt-br]

Hello Stefan Krueger,

Can't you help me?

Thanks

[Stefan Krueger]

Not sure what's going on there. First recommendation: use difefrent GUIDs for different installs. Also, make sure you wait between the installs so that any cleanup tasks are completed.
In additoin, consider using pure InstallScript if you don't use the msi functionality, or use pure "Basic MSI". Combining both technologies in "InstallScript MSI" can cause problems.

[bruno_pt-br]

Hello Stefan,
Thanks for your help...
One time, i thought that the time between these installations could cause this problem... I will investigate this, and if I get some different result, I will tell you...

Thanks

[Btil Entrails]

GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3

Working on an install that did the following steps:
1) Test for IDriver.exe that was installed by InstallShield 10, if it is not found then run InstallShield 10 installation.

2) Install application that needed InstallShield 10.

This was not working and would get the an error, "GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3".

My fix, that was recommended here.

I changed the scripted install to use a pause between the InstallShield 10 install and the execution of the application that needed to use InstallShield 10.

My working installation script now does the following:
1) Test for IDriver.exe that was installed by InstallShield 10, if it is not found then run InstallShield 10 installation.

2) Pause 50000 milliseconds (allows the InstallShield 10 installation to complete tasks I could not control with a wait command in the script)

3) Install application that needed InstallShield 10.

Maybe not a fix for all, but something to try.

[bbung]

Hey,

what do you mean by "run InstallShield 10" ?
Did you mean ISScript10?

Regards
Björn