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Odd IS Error Upon Launching Uninstall


1 reply to this topic

Taco Bell

Taco Bell

    IS6 Expert

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Posted 28 March 2002 - 18:21

Okay, here's an odd one which I doubt anyone's encountered, but I'm at a loss.

One of our partners is using RapidInstall to re-package our install and the associated 3rd party setups.

For some reason, trying to run our uninstall entry results in the following error:
"The InstallShield Engine (iKernel.exe) could not be launched.

No such interface supported"

I compared their install results to our own and haven't been able to narrow down the offending files and/or registry entries.

The InstallShield common files and supporting InstallShield information is correct.  Launching that setup directly also has the same results.

Like I said, any and all help would be appreciated.
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Bill K

Bill K
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Posted 29 March 2002 - 18:19

I once had a problem with ME and Win2k in that the ikernel was deleted after a reboot on the second install.  Strange but true!  So, using the OnFirstUIBefore, I stop logging and then copy the ikernel.exe into PROGRAMFILES ^ "InstallShield Installation Information" ^ PRODUCT_GUID and then turn the logging back on.  Funky but it worked.