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Error 2920 while removing a service pack.


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Mayank

Mayank
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Posted 13 June 2013 - 15:18

Hi, 

 

I am getting Error 2920 while removing a service pack.

 

FileCopy(SourceName=License.rtf,SourceCabKey=license.enu.171FE5FE_1640_4392_99F5_2A2AC68D829B,DestName=License.rtf,Attributes=4608,FileSize=85066,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=63176704,HashOptions=0,HashPart1=79711340,HashPart2=833759375,HashPart3=1092504560,HashPart4=548288805,,)

MSI (s) (34:10) [14:38:08:719]: File: c:\Program Files\Omaha\License.rtf;       Overwrite;                Won't patch;      REINSTALLMODE specifies all files to be overwritten

MSI (s) (34:10) [14:38:08:719]: Source for file 'license.enu.171FE5FE_1640_4392_99F5_2A2AC68D829B' is compressed

MSI (s) (34:10) [14:38:08:719]: Re-applying security from existing file.

MSI (s) (34:10) [14:38:08:719]: Verifying accessibility of file: License.rtf

MSI (s) (34:10) [14:38:08:719]: Note: 1: 2318 2: 

MSI (s) (34:10) [14:38:08:719]: Note: 1: 2318 2: 

DEBUG: Error 2920:  Source directory not specified for file license.enu.171FE5FE_1640_4392_99F5_2A2AC68D829B.

MSI (s) (34:10) [14:38:12:579]: -- Internal Error 2920. 

 

The SP3 works fine all scenarios except SP1->SP2->SP3, uninstallation of SP3 fails with “Error 2920:  Source directory not specified” if SP2 is installed.

This file was newly added in SP1 and was not present in RTM. 

SP2 was targeted to SP1 hence this file was not listed in msp. 

SP3 (not released yet) is a cumulative update and can be installed over RTM, SP1 and SP2. It is built with RTM as base. Used MinorUpdateTargetRTM=1 in PatchMetadata table in pcp.

 

Any help would be appreciated.

 

Thanks,

Mayank

 



Mayank

Mayank
  • Full Members
  • 16 posts

Posted 21 June 2013 - 08:39

Microsoft\\Windows\\CurrentVersion\\Installer\\UserData\\S-1-5-18\\Components\<compcode> value <productcode> holds full path of troubling file, if i set it to null then everything works.