Set up hangs on XP with SP2 on pressing
Posted 28 January 2005 - 10:21
I have prepared a new set up application using install shield version 6.30 .Please note that this works smoothly on XP but the same set up when executed on XP with SP2 intsalled on it hangs under condition:
1.When we press a cancel button in the middle of installation.
This is an intermittent behaviour & is peculiar to SP 2 only..
Please help me in finding the solution for it.
Posted 02 February 2005 - 10:17
|QUOTE (Taco Bell @ 2005-01-29 00:05)|
|As our FAQ describes, only InstallShield 6.31 officially supports XP and has such a selection for the list of valid OSes. Therefore download & install the required update, rebuild your project, and try, try again.|
Thanks & Sorry by mistake i had written 6.30 but I am using Install shield version 6.31 only...
please let me know if you have any workaround for this problem
** Also note that this problem does not come when we run the set up in debug mode.
Very Peculiar to XP Service pack 2 only..even On plain XP we do not face this hanging problem!!
Edited by ppathak, 02 February 2005 - 12:53.
Posted 02 February 2005 - 15:18
To properly support it in full, one really needs an MSI-based with built-in rollback capability.
Edited by Taco Bell, 02 February 2005 - 15:21.
Posted 02 February 2005 - 19:42
But first add code to make sure it gets to that function with XP&SP2.
Posted 03 February 2005 - 07:03
Anyways thanx for the response;;
Posted 03 February 2005 - 21:00
But before I did that, I'd check the MSDN website and see if anyone else has reported such a problem with XP.